Which skill assists Correctional Lieutenants in effectively conveying information to their teams?

Non-verbal communication plays a significant role in how Correctional Lieutenants convey information to their teams. This skill encompasses body language, facial expressions, gestures, and other forms of communication that do not involve spoken or written words. It helps to reinforce verbal messages and can convey authority, empathy, and attentiveness, which are essential in a correctional environment.

Effective non-verbal communication allows lieutenants to establish rapport with their teams, convey confidence in their leadership, and demonstrate support for their officers. In high-stress situations, where clarity and understanding are crucial, the ability to use non-verbal cues effectively can greatly enhance communication and team cohesion. Being aware of one’s own non-verbal signals and interpreting those of others can lead to more effective interactions, ensuring that vital information is understood and acted upon promptly.

While active listening, public relations, and technical writing are also important skills for a Correctional Lieutenant, they serve different functions. Active listening focuses on comprehending what others are saying and responding appropriately, while public relations addresses the broader context of communication with external stakeholders. Technical writing is mainly about documenting and reporting procedures or incidents. In contrast, non-verbal communication directly impacts everyday interactions within the team, making it a foundational skill for the